It has come to the end of the module
and I am pleased to have been able to achieve my objectives that I have set
during the first week of the module which was to improve my interpersonal
communication skills and my presentation skills.
Firstly, I have learnt some tools, namely the Thomas-Kilmann Conflict Mode Instrument (TKI) for conflict management and the 7Cs of communication for clearer communication. These tools have aided me well in this module. For example, we were told to make a group for the final presentation. The group was made up of different people with different communicating styles and the tools mentioned above allowed me to apply what I have learnt during group meetings. I used to be afraid of speaking out to group members and now I am quite comfortable to share ideas around because I applied a few Cs from the 7Cs of communication which was to be Clear, Concrete, Coherent and Courteous. Along the way, there were some conflicts and I was glad to be able to use the TKI to solve the conflict and I used the compromising method so as to be assertive and cooperative.
Secondly, the issue that was worrying me was the final presentation. In class, I paid attention to the tool, namely Garr Reynold’s Presentation Tips. This tool helped me a lot as it made me understand the key ingredients to make a very good presentation. I applied some of the steps mainly, “Keep it simple”, “Spend time in the slide sorter” and “Show your passion”. These steps that I applied during the final presentation allowed me to present my points well and I felt more confident because I knew what I was going to present and not by reading off the slides. On top of that, when Dr Lee was giving the performance review for my presentation, I was quite pleased that she mentioned that I have improved a lot since the last presentation during last semester.
Secondly, the issue that was worrying me was the final presentation. In class, I paid attention to the tool, namely Garr Reynold’s Presentation Tips. This tool helped me a lot as it made me understand the key ingredients to make a very good presentation. I applied some of the steps mainly, “Keep it simple”, “Spend time in the slide sorter” and “Show your passion”. These steps that I applied during the final presentation allowed me to present my points well and I felt more confident because I knew what I was going to present and not by reading off the slides. On top of that, when Dr Lee was giving the performance review for my presentation, I was quite pleased that she mentioned that I have improved a lot since the last presentation during last semester.
Overall, the lessons
learnt in this module are good takeaways for me to apply to myself in the
future. This is because emotional intelligence is a factor in many aspects of
communication and this will lead to how I approach a certain issue or person.
By having this module, it has allowed me to be a better person in terms of
personality and mindset.
